Our products and ingredients are not and will never be tested on animals, under any circumstances. We have foregone registering or selling our products inside China because of their animal-testing requirements.

Yes. And the packaging for our serums and drops is made of glass – which is particularly recyclable and can be used for a long time.

We as a company have a strong environmental ethos that we are acting on, including an already executed dramatic reduction in packaging materials, a shift from plastic to glass as a raw material and to other sustainable ingredients. This shift has begun and will continue. We are exploring eliminating the outer wrapping packaging and soft touch varnish from our products and we are changing from plastic jars to glass jars, and making our packaging (and therefore product size on the shelf) smaller.

All of our paper used for packaging is FSC certified, which means it comes from forests that are responsibly managed, socially beneficial, environmentally conscious, and economically viable.

The full Dr. Barbara Sturm collection is hypoallergenic, or formulated to ensure minimum instance of allergic reactions. However, if you have noticed sensitivity reactions in the past following the use of cosmetic products, you can carry out a test. Simply apply a coin-sized amount of the product (taking it from a tester) to the inside of your forearm and leave it on, ideally for a whole day. If the area becomes red or has any type of reaction, then the product probably contains a raw material that is not tolerated. If there is no reaction, then you can use the product confidently.

Absolutely. All of our products are especially designed for sensitive skin and should be gentle enough to be tolerated by even the most sensitive skin types since Dr. Barbara Sturm avoids any superfluous and aggressive ingredients that can cause rather than combat inflammation and irritated skin.

However, everyone's skin is unique and skin can negatively react to any ingredient. For example, some people may find they are sensitive to natural ingredients such as essential oils or fruit extracts, and for this reason we display the full product ingredients within the product page of our website to enable customers to make an informed choice before purchase. Even the most 'gentle' ingredients can cause a reaction in certain people's skin so we recommend patch testing a small amount of the product on the inside skin of the wrist area to ascertain its compatibility.

Yes. The dedicated Sensitive mode reduces vibration intensity while maintaining effective cleaning, making it suitable for sensitive teeth and tender gum tissue.

It is advisable to consult your orthodontist first, as guidance can vary depending on the type and stage of your treatment.

The N2 is designed for adults and children aged 8 and above, with appropriate parental supervision for younger users.

The kit uses blue LED light technology combined with a whitening gel applied through a flexible silicone tray. The light activates the gel to break down surface stains, delivering visible results with regular daily use over 7–10 days.

Each session lasts 15–20 minutes. Use daily for best results.

The kit includes one LED whitening device, a flexible silicone dental tray (upper and lower), 6 whitening gel syringes, and a detailed user guide.

The gel is formulated for home use. Do not swallow the gel. If you experience persistent irritation, discontinue use and consult a dentist.

If you have highly sensitive teeth, we recommend consulting your dentist before use.

The LED device charges via USB. A full charge takes approximately 2 hours.

Snosha Dental Floss is a 50-meter peppermint-flavored floss with a light wax coating for smooth gliding between teeth and effective plaque removal without gum irritation.

Pull approximately 40 cm of floss and wrap both ends around your middle fingers, leaving about 5 cm to work with. Slide gently between teeth using an up-and-down motion. Use a fresh section for each tooth.

At the recommended daily use, one 50-meter roll provides a generous long-lasting supply suitable for the whole family.

The Snoshax tongue scraper is made from stainless steel combined with PVC, giving it both durability and safe, comfortable contact with the tongue surface.

Rinse your mouth with water first. Extend your tongue slightly and use the scraper gently from back to front. Repeat if needed. Rinse the tool thoroughly after each use. Recommended twice daily for best results

Regular use reduces bad breath by removing accumulated bacteria, improves taste by clearing the coating on the tongue's surface, and enhances overall oral health by reducing bacteria that transfer between teeth and gums.

Yes. The Snoshax comes with an elegant carrying case, making it easy to store hygienically at home or take with you when traveling.

Currently we ship to Egypt only. Shipping to additional Arab countries is coming soon.

Orders are delivered within 2–7 business days. Orders to remote areas may take slightly longer.

Shipping is free on all orders paid online. For cash on delivery orders, a shipping fee of EGP 100 applies.

Products in full, undamaged condition may be returned or exchanged within 7 days of delivery. Items must include all accessories and be in their original packaging.

Contact us through WhatsApp or via the Contact Us page on our website and our team will guide you through the process.

For non-quality-related returns, a restocking and shipping fee of EGP 100 applies. For quality-related warranty claims, Snosha issues a full refund within 7 business days.